The National Disability Insurance Scheme (NDIS) is a government initiative to support Australians with a significant and permanent disability. It provides funding for necessary supports to help participants achieve their goals, increase their independence, and engage more actively in their communities.

 Eligibility for the NDIS depends on age, residency, and the nature of your disability. Generally, you must be under 65 years of age, an Australian citizen or hold a certain visa, and have a permanent and significant disability. More details can be found on the NDIS official website.

Passion 4 Care offers a range of NDIS services, including personal care, support coordination, community participation, and capacity building activities. We tailor our services to meet the unique needs of each participant.

To begin services with us, first ensure you are an approved NDIS participant. Then, contact us to discuss your needs and we will assist you with the planning and implementation of your supports.

You can manage your NDIS funds in several ways: NDIA-managed, plan-managed, or self-managed. We can help you understand the pros and cons of each option and support you in managing your plan effectively.

Yes, you have the right to change your service providers at any time. If you wish to switch to or from Passion 4 Care, we can assist you with the transition process to ensure it is smooth and meets your needs.

We welcome feedback and take complaints seriously as they help us improve our services. You can provide feedback or file a complaint via our website, call us, or send an email. All complaints are handled confidentially and promptly.

If you need services that are not included in your plan, we can help you request a plan review from the NDIS. This involves providing evidence of why these additional supports are necessary for achieving your goals.

NDIS plans are typically reviewed annually. However, if your circumstances change significantly, you can request an earlier review to adjust your plan accordingly.